Returns & Exchanges
We want you to be obsessed with your look, but if a product isn't performing for you, we offer a 30-day return window for unused and unopened beauty products. Please note that for hygiene reasons, we cannot accept returns on items that have been swatched or used.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the names of the items you wish to return to receive a Return Authorization number.
- 2.Pack Your Items
Securely package your unopened products in their original boxes to ensure they are protected from damage during transit back to our warehouse.
- 3.Ship It Back
Affix your prepaid shipping label to the package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.