Frequently Asked Questions
Everything you need to know about your Rude Cosmetics experience.
Are Rude Cosmetics products cruelty-free?
Yes, we are a 100% cruelty-free brand. We do not test our products or ingredients on animals, and we do not work with manufacturers that do.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary depending on the destination and customs processing.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement to request changes; once an order has reached the warehouse, it cannot be modified.
Are your products vegan?
Many of our products are vegan-friendly. You can find a full list of ingredients on each product page to verify specific vegan status before purchasing.